The Art of Effective Communication - Part 2
This week we continue in our 2-part series on the art of effective communication. We'll cover the remaining seven suggestions for effective commuincations.
First, though, here is something to consider when communicating to a group of people. You can use comparisons to ensure that everyone understands. Jesus was the Master of parables. Follow His example to get your point across. You can also restate your important ideas in different words or use illustrations and specific instances of something similar to what you are trying to convey. Remember, your goal is to be understood and not just heard.
Now, here are my remaining 7 suggestions for effective communication:
- Respond in an interested way that shows you understand what is being said
- Ask others for their views or suggestions
- State your position clearly and be specific
- Communicate your feelings but don't act them out (attack the problems, not the people
- Be as descriptive as possible
- Don't totally control conversations, acknowledge what others are saying, and don't interrupt them
- Decide on specific follow-up actions with specific due dates and make sure all parties agree
In our career we may spend over 75% of our time talking to and dealing with people. It is no surprise to find that at the root of a large number of our challenges is poor communication. Effective communication is an essential component of our success.
It is no longer acceptable to hide behind our deficiencies. Learning to communicate well with others is critical if we are to be successful in getting our jobs done in excellence. As distasteful as it may be, it is necessary.
Remember, small changes produce great results. Focus on becoming better one step at a time.
©2008 Church Secretary Essentials / Pensational Print Media Group
NOTE: You're welcome to use or "reprint" this article online as long as it remains complete, unaltered and includes this blurb with it: Tamala M. Huntley, "The Church Secretary Coach," is the author of the revolutionary manual, "Basic Training 101: Effectively Managing Multiple Projects... A Super Easy Guide to Getting More Done, Reducing Office Clutter and Producing More With Less Stress." To learn more about her book and sign up for more FREE tips like these, visit her site at http://www.ChurchSecretaryEssentials.com
0 Comments:
Post a Comment
Leave your comment:
Subscribe to Post Comments [Atom]
<< Home